How can we help you?
Get in touch
Contact information
Whether you have a question about your order or would like some style tips, we’re happy to help. You can find the most recent updates regarding store opening hours in our store locator.
If you have a question about your payment, please get in touch with Klarna. The quickest way to reach us is by calling our Dutch and French speaking teams on 080 062 677.
You can also chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We’re currently experiencing delays with returns.
If you returned an item recently, please allow some time for processing. For returns older than 14 days, contact us with your order number.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed Holidays: 09:00 – 17:00 CET
The fastest way to get an answer to your question is through our phone or chat channels. Alternatively, you can also contact us via email, you can email our Dutch speaking team or French speaking team. Our team is ready to assist you quickly and efficiently.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
Our phone lines & chat are currently closed due to technical challenges. We will be back soon.
If you have a question about your payment, please get in touch with Klarna. Our customer service is provided in English. The quickest way to reach us is by calling us on 080 0249 170 58.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on 0177 763 77.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on 0222 324 39.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on +44 344 736 9088
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on 0660 50 35.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.You can call us on 0841541388. You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on 211 198 46 22.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on +443447369088.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
Due to an increased volume of inquiries, our response times may be longer than usual. We will get back to you as soon as we can.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.You can call us on +35319194545.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 08:00 –20:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English. The quickest way to reach us is by calling us on 0686 882 56.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.You can call us on 0521 401 66.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna. You can reach us is by calling our French and German speaking team on +35227867318.
We’re currently experiencing delays with returns.
If you returned an item recently, please allow some time for processing. For returns older than 14 days, contact us with your order number.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
The fastest way to get an answer to your question is through our phone or chat channels. Alternatively, you can also contact us via email. Our team is ready to assist you quickly and efficiently.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.You can call us on +44 344 736 9088.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna. Our customer service is provided in English. The quickest way to reach us is by calling us on 0316 301 757.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on +44 344 736 9088.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
If you have a question about your payment, please get in touch with Klarna.Our customer service is provided in English.The quickest way to reach us is by calling us on +44 344 736 9088.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.