Privacy Notice
Select your country from the list below to read our privacy notice.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“& Other
Stories”), is the controller of the personal data you submit to us and
responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect
from you is stored within the European Economic Area (“EEA”) but may
also be transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the
H&M group (for details on the companies within the H&M group,
please refer to our annual report which may be found at about.hm.com).
We never pass on, sell or swap your data for marketing purposes to
third parties outside the H&M group.
The Austrian company & Other Stories H&M Hennes & Mauritz GesmbH acts as the personal data processor and processes the personal data on behalf of the Swedish company.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every
specific processing of personal data we collect from you we will
inform you whether the provision of personal data is statutory or
required to enter a contract and whether it is an obligation to
provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
* If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
* If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection
very seriously and therefore we have dedicated customer service
personnel who handles your requests in relation to your rights stated
above. You can always reach them at kundenservice.at@stories.com
Data Protection Officer:
We have appointed a Data
Protection Officer to ensure that we continuously process your
personal data in an open, accurate and legal manner. You can contact
our Data Protection Officer at kundenservice.at@stories.com and write
DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our
Privacy Notice. The latest version of the Privacy Notice is always
available on our website. We will communicate any material changes to
the Privacy Notice, for example the purpose of why we use your
personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal
data will be processed and protected.
Who is the controller of your personal data?
The Swedish company, H & M Hennes & Mauritz GBC AB (“& Other Stories”), is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
For transfers outside the
EEA, & Other Stories will use Standard Contractual Clauses and
Privacy Shield as safeguards for countries without adequacy decision
from the European Commission.
Who access your data?
Your data may be shared
within the H&M group (for details on the companies within the
H&M group, please refer to our annual report which may be found
at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group.
The German company & Other Stories Fabric Sales AB &
Co. KG Germany acts as the personal data processor and processes
the personal data on behalf of the Swedish company.
Data that is forwarded to third parties, is only used to provide you
with our services. You will find what categories of third parties
under every specific process below.
What is the legal ground for processing?
For
every specific processing of personal data we collect from you we
will inform you whether the provision of personal data is statutory
or required to enter a contract and whether it is an obligation to
provide the personal data and possible consequences if you choose
not to.
What are your rights?
Right to access:
You have the right to request information
about the personal data we hold on you at any time. You can contact
& Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process
your personal data by automated means based on your consent or based
on an agreement you have the right to get a copy of your data
transferred to you or to another party. This only includes the
personal data you have submitted to us.
Right to rectification:
You have the right to request
rectification of your personal data if they are incorrect, including
the right to have incomplete personal data completed.
If you
have a & Other Stories account you can edit your personal data
under your account and membership pages.
Right to erasure:
You have the right to erase any personal
data processed by & Other Stories at any time except for the
following situations
*You have an ongoing matter with Customer
Service
*You have an open order which has not yet been shipped
or partially shipped
*You have an unsettled debt with &
Other Stories, regardless of the payment method
*If you are
suspected or have misused our services within the last four
years
*If you have made any purchase, we will keep your personal
data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate
interest:
You have the right to object to processing of your
personal data that is based on & Other Stories legitimate
interest. & Other Stories will not continue to process the
personal data unless we can demonstrate a legitimate ground for the
process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right
to object to direct marketing, including profiling analysis made for
direct marketing purposes.
You can opt out from direct
marketing by the following means:
* Following the instruction in
each marketing mails
* By editing the settings of your &
Other Stories account
Right to restriction:
You have the right to request that
& Other Stories restricts the process of your personal data
under the following circumstances:
*If you object to a
processing based & Other Stories legitimate interest, &
Other Stories shall restrict all processing of such data pending the
verification of the legitimate interest.
*If you have claim
that your personal data is incorrect, & Other Stories must
restrict all processing of such data pending the verification of the
accuracy of the personal data.
*If the processing is unlawful
you can oppose the erasure of personal data and instead request the
restriction of the use of your personal data instead
*If &
Other Stories no longer needs the personal data but it is required
for your to make of defending legal claims.
How can you exercise your rights?
We take data
protection very seriously and therefore we have dedicated customer
service personnel who handles your requests in relation to your
rights stated above. You can always reach them at kundenservice.de@stories.com
Data Protection Officer:
We have appointed a
Data Protection Officer to ensure that we continuously process your
personal data in an open, accurate and legal manner. You can contact
our Data Protection Officer at kundenservice.de@stories.com and
write DPO as subject matter.
Right to complain with a supervisory Authority:
If you
consider & Other Stories to process your personal data in a
incorrect way you can contact us. You also have the right to turn in a
complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to
update our Privacy Notice. The latest version of the Privacy Notice
is always available on our website. We will communicate any material
changes to the Privacy Notice, for example the purpose of why we use
your personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“& Other
Stories”), is the controller of the personal data you submit to us and
responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect
from you is stored within the European Economic Area (“EEA”) but may
also be transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the
H&M group (for details on the companies within the H&M group,
please refer to our annual report which may be found at about.hm.com).
We never pass on, sell or swap your data for marketing purposes to
third parties outside the H&M group.
The Irish company & Other Stories H&M Hennes & Mauritz (Ireland) Ltd acts as the personal data processor and processes the personal data on behalf of the Swedish company.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every
specific processing of personal data we collect from you we will
inform you whether the provision of personal data is statutory or
required to enter a contract and whether it is an obligation to
provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
*If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
*If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
*If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
*If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection
very seriously and therefore we have dedicated customer service
personnel who handles your requests in relation to your rights stated
above. You can always reach them at customerservice@stories.com.
Data Protection Officer:
We have appointed a Data
Protection Officer to ensure that we continuously process your
personal data in an open, accurate and legal manner. You can contact
our Data Protection Officer at customerservice@stories.com and write
DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our
Privacy Notice. The latest version of the Privacy Notice is always
available on our website. We will communicate any material changes to
the Privacy Notice, for example the purpose of why we use your
personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“& Other
Stories”), is the controller of the personal data you submit to us and
responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect
from you is stored within the European Economic Area (“EEA”) but may
also be transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the
H&M group (for details on the companies within the H&M group,
please refer to our annual report which may be found at about.hm.com).
We never pass on, sell or swap your data for marketing purposes to
third parties outside the H&M group.
The Dutch company & Other Stories H&M Hennes & Mauritz Netherlands BV acts as the personal data processor and processes the personal data on behalf of the Swedish company.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every
specific processing of personal data we collect from you we will
inform you whether the provision of personal data is statutory or
required to enter a contract and whether it is an obligation to
provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
* If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
* If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection
very seriously and therefore we have dedicated customer service
personnel who handles your requests in relation to your rights stated
above. You can always reach them at klantenservice.nl@stories.com
Data Protection Officer:
We have appointed a Data
Protection Officer to ensure that we continuously process your
personal data in an open, accurate and legal manner. You can contact
our Data Protection Officer at klantenservice.nl@stories.com and write
DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our
Privacy Notice. The latest version of the Privacy Notice is always
available on our website. We will communicate any material changes to
the Privacy Notice, for example the purpose of why we use your
personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Norwegian company & Other Stories H&M Hennes & Mauritz AS acts as the personal data processor and processes the personal data on behalf of the Swedish company
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the H&M group (for details on the companies within the H&M group, please refer to our annual report which may be found at about.hm.com). We never pass on, sell or swap your data for marketing purposes to third parties outside the H&M group.
The Swedish company & Other Stories H&M Hennes & Mauritz Sverige AB acts as the personal data processor and processes the personal data on behalf of & Other Stories.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
* If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
* If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at customerservice@stories.com.
Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at customerservice@stories.com and write DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Swedish company, H & M Hennes & Mauritz GBC AB (“& Other Stories”), is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the H&M group (for details on the companies within the H&M group, please refer to our annual report which may be found at about.hm.com). We never pass on, sell or swap your data for marketing purposes to third parties outside the H&M group.
The Swedish company & Other Stories H&M Hennes & Mauritz Sverige AB acts as the personal data processor and processes the personal data on behalf of & Other Stories.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
* If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
* If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at customerservice@stories.com.
Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at customerservice@stories.com and write DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“& Other
Stories”), is the controller of the personal data you submit to us and
responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect
from you is stored within the European Economic Area (“EEA”) but may
also be transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the
H&M group (for details on the companies within the H&M group,
please refer to our annual report which may be found at about.hm.com).
We never pass on, sell or swap your data for marketing purposes to
third parties outside the H&M group.
The British company & Other Stories H & M Hennes & Mauritz UK Ltd acts as the personal data processor and processes the personal data on behalf of the Swedish company.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every
specific processing of personal data we collect from you we will
inform you whether the provision of personal data is statutory or
required to enter a contract and whether it is an obligation to
provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to portability:
Whenever & Other Stories process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
* If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
* If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection
very seriously and therefore we have dedicated customer service
personnel who handles your requests in relation to your rights stated
above. You can always reach them at customerservice.uk@stories.com
Data Protection Officer:
We have appointed a Data
Protection Officer to ensure that we continuously process your
personal data in an open, accurate and legal manner. You can contact
our Data Protection Officer at customerservice.uk@stories.com and
write DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our
Privacy Notice. The latest version of the Privacy Notice is always
available on our website. We will communicate any material changes to
the Privacy Notice, for example the purpose of why we use your
personal data, the identity of the Controller or your rights.
Data privacy is of high importance for & Other Stories and we want to be open and transparent with our processing of your personal data.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“& Other
Stories”), is the controller of the personal data you submit to us and
responsible for your personal data under applicable data protection law.
Where do we store your data?
The data that we collect
from you is stored within the European Economic Area (“EEA”) but may
also be transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
For transfers outside the EEA, & Other Stories will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.
Who access your data?
Your data may be shared within the
H&M group (for details on the companies within the H&M group,
please refer to our annual report which may be found at about.hm.com).
We never pass on, sell or swap your data for marketing purposes to
third parties outside the H&M group.
Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.
What is the legal ground for processing?
For every
specific processing of personal data we collect from you we will
inform you whether the provision of personal data is statutory or
required to enter a contract and whether it is an obligation to
provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact & Other Stories that will provide you with your personal data via e-mail.
Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a & Other Stories account you can edit your personal data under your account and membership pages.
Right to erasure:
You have the right to erase any personal data processed by & Other Stories at any time except for the following situations
* You have an ongoing matter with Customer Service
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with & Other Stories, regardless of the payment method
* If you are suspected or have misused our services within the last four years
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on & Other Stories legitimate interest. & Other Stories will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* Following the instruction in each marketing mails
* By editing the settings of your & Other Stories account
Right to restriction:
You have the right to request that & Other Stories restricts the process of your personal data under the following circumstances:
* If you object to a processing based & Other Stories legitimate interest, & Other Stories shall restrict all processing of such data pending the verification of the legitimate interest.
* If you have claim that your personal data is incorrect, & Other Stories must restrict all processing of such data pending the verification of the accuracy of the personal data.
* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* If & Other Stories no longer needs the personal data but it is required for your to make of defending legal claims.
How can you exercise your rights?
We take data protection
very seriously and therefore we have dedicated customer service
personnel who handles your requests in relation to your rights stated
above. You can always reach them at customerservice@stories.com.
Data Protection Officer:
We have appointed a Data
Protection Officer to ensure that we continuously process your
personal data in an open, accurate and legal manner. You can contact
our Data Protection Officer at customerservice@stories.com and write
DPO as subject matter.
Right to complain with a supervisory Authority:
If you consider & Other Stories to process your personal data in a incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our
Privacy Notice. The latest version of the Privacy Notice is always
available on our website. We will communicate any material changes to
the Privacy Notice, for example the purpose of why we use your
personal data, the identity of the Controller or your rights.