Looking for gifts? Orders placed now and through Monday, December 24th can be returned within 60 days of purchase.
Looking for gifts? Orders placed now and through Monday, December 24th can be returned within 60 days of purchase.
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Contact us

Whether you have a question about your order or would like some style tips, we’re happy to help. You can reach our customer service team at the numbers and email address below. We look forward to hearing from you!

Please note that we can help you faster if you contact customer service by phone.

Call us toll free:
+1 855 825 8122

Email: customerservice.us@stories.com

Kindly note, at the moment, delivery will take a little longer than expected. As soon as your order is ready, we will notify you with a shipping confirmation email. Thank you for your patience during this busy time.

Customer Service - Opening hours

Weekdays 9am - 10pm  EST
Saturday 9am - 10pm  EST
Sunday 9am - 10pm  EST 

Holiday opening hours

December 24th, 9am - 8pm EST
December 25th, Closed
December 26th, 9am - 10pm EST
December 31st, 9am - 8pm EST
January 1st, 10am - 11am EST
January 2nd, 9am - 10pm EST