Payment & Sales Tax
MasterCard, VISA, American Express, Discover or PayPal
We accept online card payment with MasterCard, VISA, American Express, Discover and PayPal.
We will only take payment from your credit/debit card or Paypal account when your order has been dispatched. For further information about Paypal or to create a Paypal account please visit paypal.com
All transactions are encrypted for your safety, for more information about card purchases please read our Privacy notice.
If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. If the credit card transaction is not approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.
The currency used is US dollar ($) for orders shipped to the United States. All prices and product information on the & Other Stories online shop are subject to change and may vary from stores.
Please note we only ship to the US.
& Other Stories charges the appropriate state and local sales tax based on the delivery address of your order. Where required, tax will also be applied to the shipping and handling charges. The sales tax displayed at check-out is estimated and the final applicable tax will be calculated when your order is shipped. & Other Stories collects sales tax from the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Washington DC, Vermont, Virginia, Wisconsin.
For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. To make card purchases with us as secure as possible all information is sent in encrypted form using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be read by external parties.
Unfortunately we don't currently offer price adjustments on previous purchases. We do however offer free shipping & free returns on all orders and will gladly accept returns of unworn garments within 30 days. Please see our return policy for more information.
If you’re a US student with a valid student ID card, you'll get 10% off on stories.com and in our US stores.
How to get your student discount online
1. To redeem your discount code please have your student ID card ready and click here: https://other-stories.connect.studentbeans.com.
2. Or visit & Other Stories page on the Student Beans website.
3. Log in to verify your student code.
4. Collect your discount code.
5. Go to stories.com, find the fashion of your choice, add your items to the shopping bag and enter the promotion code in the check out. We’ll deduct your 10% discount.
How to get your student discount in store
Just bring your student ID card along with the Student Beans app to one of our US stores.
If you should experience any problems please contact our Customer service.