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Delivery

 

Select your country from the list below to see all delivery information.

Free delivery over €90/ £80/ CHF 150/ 900 NOK/ 600 DKK


What Delivery Locations Can I choose?

Select your country from the list below to see your local delivery information.
All standard delivery times can be found on this page. The available shipping methods, cost, and current delivery time of your order will be shown at the checkout.

Enter your preferred delivery address at the checkout or select a convenient parcel shop. If someone picks up a parcel on your behalf, they must bring your ID, the pick-up code, and their own ID.

Track Your Order
Once your order is shipped, we will send you a shipment confirmation email with a tracking link. You can also track it under ‘Orders’ when you log in to My Account.

Delivery Restrictions
Items ordered can only be delivered to persons 18 years or older, with an address in your selected country. Delivery location exclusions are listed below. See transportation restrictions here.

Undeliverable Parcels
If your order cannot be delivered it will be returned to & Other Stories.

Ordering From Abroad
To order whilst abroad, visit the & Other Stories website of the country you are in and provide a local delivery address at checkout.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-4 working days after receiving your order confirmation.​

Standard Home Delivery (€4)
Standard Pickup Location (€4)
Climate Smart Home Delivery (€6)

We also offer Express Delivery (1-2 days) for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18)
Express Climate Friendly Home Delivery (€12)

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?

Standard delivery is free for orders over €90. We will deliver your purchase within 2-3 working days after receiving your order confirmation. Please note that in Brussels and Antwerp your parcel might be delivered in the evening (from 16:00 until 22:00 CET).

Standard Home Delivery (€6)
Standard Climate Smart Home Delivery (€5, not free over €90)
Standard Pickup Location (€5)
Standard Parcel Locker Location (€3)

We also offer Express Delivery (1-2 days) for orders placed before 16:30 CET Monday to Friday and before 13:30 CET on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18)
Express Pickup Location (€18)

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 7-9 working days after receiving your order confirmation.

Standard Home Delivery (€7)
Standard Pickup Location (€7)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-4 working days after receiving your order confirmation.

Standard Home Delivery (€5)
Standard Pickup Location (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 7-12 working days after receiving your order confirmation.

Standard Home Delivery (€5)
Standard Pickup Location (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-5 working days after receiving your order confirmation.

Standard Home Delivery (€7)
Standard Pickup Location (€7)

We also offer Express Delivery (1-2 days) for orders placed before 7:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€12)

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over 600 DKK. We will deliver your purchase within 3-4 working days after receiving your order confirmation.

Standard Home Delivery (65 DKK)
Standard Pickup Location (45 DKK)
Standard Parcel Locker Location (45 DKK)

We also offer Express Delivery (1-2 days) for orders placed before 6:30 p.m. Monday to Friday and before 10:30 a.m. on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (160 DKK)

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to Faroe Island. For shipping to Greenland please select "International Shipping" as your location.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 4-5 working days after receiving your order confirmation.

Standard Home Delivery (€5)
Standard Pickup Location/lockers (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 5-7 working days after receiving your order confirmation.

Standard Parcel Locker (€5)
Standard Pickup Location (€5)
Standard Home Delivery (€7)

We also offer Express Delivery (1-2 days) for orders placed before 5:30 p.m. Monday to Friday and before 10:30 a.m. on Saturday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18)

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to overseas territories (Aland Island).

What delivery options do I have?
We will deliver your purchase within 3-4 working days after receiving your order confirmation.

Standard Home Delivery (€8)
Standard Climate Smart Home Delivery (€5)
Standard Pickup Location (€5)

We also offer Express Delivery (1-2 days) for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€10)

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to the overseas territories (Guadeloupe, Martinique, Guayana , Réunion , New Caledonia, French Polynesia, Wallis and Futuna, Mayotte, Saint-Martin, Saint Barthélémy, Saint-Pierre and Miquelon, French Southern and Antarctic Lands). For shipping to New Caledonia, French Polynesia, Wallis and Futuna, please select 'Other Markets' as your location instead of France.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 5-8 working days after receiving your order confirmation.

Standard Home Delivery (€5)
Standard Pickup Location (€4)

Delivery Restrictions
We do not ship to Kos, Chios, Samos, Leros and Lesvos.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-5 working days after receiving your order confirmation.


Standard Home Delivery (€7)
Standard Pickup Location (€7)

We also offer Express Delivery (1-2 days) for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€12)

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-6 working days after receiving your order confirmation.

Standard Home Delivery (€7)

We also offer Express Delivery (1-2 days) for orders placed before 5:30 p.m. GMT  Monday to Friday. Orders placed after this will be delivered within two additional working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18)

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-5 working days after receiving your order confirmation.

Standard Home Delivery (€7)
Standard Pickup Location (€5)

We also offer Express Delivery (1-2 days) for orders placed before 7:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18)

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to the overseas territories (Campione d'Italia, Livigno and Vatican City). For shipping to San Marino please select 'International Shipping' as your location instead of Italy.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 4-5 working days after receiving your order confirmation.

Standard Home Delivery (€5)
Standard Pickup Location/lockers (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 4-5 working days after receiving your order confirmation.

Standard Home Delivery (€5)
Standard Pickup Location/lockers (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-4 working days after receiving your order confirmation.

Standard Home Delivery (€4,99)
Standard Pickup Location (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 2-3 working days after receiving your order confirmation.

Standard Climate Smart Home Delivery (€4)
Standard Climate Smart Home Evening Delivery (€4)
Standard Climate Smart Pickup Location (€4)
Standard Parcel Locker Location (€3)

We also offer Express Delivery (1-2 days) for orders placed before 11:00 p.m. Sunday to Thursday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Evening Delivery (€6) 
Express Locker Delivery (€5)
Orders must be placed before 11:00 p.m. Sunday to Friday.

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to the overseas territories (Aruba and the relevant territories of the (Dutch) Antilles).

What delivery options do I have?
Standard delivery is free for orders over 900 NOK. We will deliver your purchase within 4-6 working days after receiving your order confirmation.

Standard Home Delivery (50/65 NOK)
Standard Pickup Location (45 NOK)
Standard Parcel Locker Location (45 NOK)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-5 working days after receiving your order confirmation.

Standard Home Delivery (€4)
Standard Pickup Location (€4)

We also offer Express Delivery (1-2 days) for orders placed before 7:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18) 

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 4-6 working days after receiving your order confirmation.

Standard Home Delivery (€7)
Standard Pickup Location (€7)

We offer shipping to Azores & Madeira. We will deliver your purchase within 2-4 working days after receiving your order confirmation.

Standard Home Delivery (€30)

We also offer Express Delivery (1-2 days) for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€18) 

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to the overseas territories (Guadeloupe, Martinique, Guayana , Réunion , New Caledonia, French Polynesia, Wallis and Futuna, Mayotte, Saint-Martin, Saint Barthélémy, Saint-Pierre and Miquelon, French Southern and Antarctic Lands). 

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 7-9 working days after receiving your order confirmation.

Standard Home Delivery (€4)

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-5 working days after receiving your order confirmation.

Standard Home Delivery (€7)
Standard Pickup Location (€7)

We also offer Express Delivery (1-2 days) for orders placed before 7:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€12) 

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 3-4 working days after receiving your order confirmation.

Standard Home Delivery (€7)

We also offer Express Delivery (1-2 days) for orders placed before 7:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (€12) 

During high season and sale periods, Express delivery might be unavailable.

What delivery options do I have?
Standard delivery is free for orders over €90. We will deliver your purchase within 4-6 working days after receiving your order confirmation.

Standard Home Delivery (€7)
Standard Pickup Location (€5)

We also offer Express Delivery (1-2 days) for orders placed before 7:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. Orders placed after this will be delivered within two additional working days. This excludes Saturday, Sunday and public holidays.


Express Home Delivery (€18) 

During high season and sale periods, Express delivery might be unavailable.

Delivery Restrictions
We do not ship to the overseas territories (Canary Islands, Ceuta and Melilla).

What delivery options do I have?
Standard delivery is free for orders over £80. We will deliver your purchase within 3-4 working days after receiving your order confirmation. Your delivery options vary depending on your location within the UK.

Standard Home Delivery (£4)
Standard Pickup Location (£4) (not available in Northern Ireland)

We also offer Express Delivery (1-2 working days) for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two additional working days. This excludes Saturday, Sunday and public holidays.

Express Home Delivery (£10)  (not available in Northern Ireland)
Express Pickup Location (£10) (not available in Northern Ireland)


During high season and sale periods, Express delivery might be unavailable.

All duties & taxes are paid for all UK orders.

Delivery Restrictions
We also do not ship to BFPO, mail forwarding companies or  the Isle of Man. For shipping to Jersey and Guernsey, please select International Shipping as your location.

Delivery

All standard delivery times can be found on this page. The available shipping methods, cost, and current delivery time of your order will be shown at the checkout.

We offer several delivery options depending on your location. 
Enter your preferred delivery address at the checkout or select a convenient parcel shop. If someone picks up a parcel on your behalf, they must bring your ID, the pick-up code, and their own ID. 

Standard delivery is free for orders over €90. We will deliver your purchase within 3-4 working days (Mon-Fri) after receiving your order confirmation.

  • Standard Home Delivery (€7), Hermes 4 €
  • Standard Climate Smart Home Delivery (€5)
  • Standard Pickup Location (€5), Hermes 4 €

We also offer Express Delivery (1-2 days) for orders placed before 11:00 p.m. Sunday to Thursday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and public holidays.

  • Express Home Delivery (€9)
  • Express Home Evening Delivery (€10) 
  • Express Pickup Location (€9)
  • Orders must be placed before 2:30 p.m. Monday to Friday.

During high season and sale periods, Express delivery might be unavailable.

Once your order is shipped, we will send you a shipment confirmation email with a tracking link. You can also track it under ‘Orders’ when you log in to My Account.

Items ordered can only be delivered to persons 18 years or older, with an address in Germany. We do not ship to the overseas territories (Island Helgoland and area of Busingen). Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here.

If your order cannot be delivered it will be returned to & Other Stories.

To order whilst abroad, visit the & Other Stories website of the country you are in and provide a local delivery address at checkout.

At  & Other Stories we like to let the people choose their most convenient delivery options. At the checkout you can choose as delivery address your home or a parcel shop.

Standard delivery to your home address by SwissPost or Quickpac (5 CHF).
We will deliver your order within 4-5 working days after receipt of your order confirmation.

Express delivery by UPS or Quickpac to home address (CHF 14). 
We also offer express delivery for orders placed Monday to Friday before 17:00. Orders placed later will be delivered within two working days. Saturdays, Sundays and public holidays are excluded. (1-2 days)

Environmentally friendly standard delivery to a Pick up Point by Quickpac- 4-6 working days. (6 CHF)
Your purchase will be delivered in 4-6 working days after receipt of the order confirmation.

NOTES: Standard delivery is free of charge for orders over 150.00 CHF.

Express deliveries may not be possible in the high season and Sales period may not be possible.

Quickpac Pick-up notification: You will receive an e-mail as soon as your parcel has arrived at the pick-up station. Your parcel will be there waiting for you for 14 days.

You will see at the checkout if this delivery option is also available to you at your available at your place of residence.

As soon as your order has been shipped, you will receive an e-mail with the shipping information and the tracking link. You can also track it under "Orders"  when you login to My Account.

Ordered items may only be delivered to persons over 18 years old with with an address in Switzerland.

Certain items are subject to transport restrictions and cannot be shipped to certain locations. Find out more here.

If your order cannot be delivered, it will be returned to & Other Stories.