How can we help you?
Get in touch
Contact information
Whether you have a question about your order or would like some style tips, we’re happy to help. You can find the most recent updates regarding store opening hours in our store locator.
Due to a system update, we are unable to answer enquiries regarding customer accounts, refunds and discounts on Saturday, 7 November 2026. We are happy to assist you with general questions.
Contact Information
We are happy to help you – whether you have questions about your order or would like styling advice. You can find the latest updates on store opening hours in our store locator.
Our opening hours:
Monday–Friday: 08:00–19:00
Saturdays: 09:00–15:00
Sundays and public holidays: Closed
Contact
Our customer service is available in Swedish.
The quickest way to contact us is by chatting with us during our opening hours. When we are open, the chat bubble will appear at the bottom of the screen.
You can also reach us by calling +46 8 446 888 22.
Store
If you need to contact one of our stores directly, you can find all the details via our store locator.
If you need to contact us outside our opening hours, you can email us.
Klarna
If you have questions regarding your payment, please contact Klarna's customer service.
Requests Regarding Personal Data
Our customer service can also handle your requests regarding personal data in relation to your rights as set out in our Privacy Notice. You can contact us at the email address above.
If you wish to contact our Data Protection Officer, please enter “DPO” in the subject line.