What delivery options do I have?
We offer you delivery to you home address, Standard Home Delivery.
Standard Home Delivery:
CHF 5/Free for orders over CHF 150
We will deliver your purchase within 3-4 working days after receiving your order confirmation. Standard delivery is free for orders over CHF 150. During high season and Sale, delivery might take a little longer.
Delivery to an alternative address:
Select Standard Home Delivery as delivery option in the checkout, untick your home address as delivery address and select or enter an alternative address.
How can I track my parcel?
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Where does & Other Stories deliver?
Items ordered in Switzerland can only be delivered to persons 18 years or older, with an address in Switzerland.
Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here.
Online shopping outside the region of residence
If you would like to order from & Other Stories while you are abroad, visit stories.com, and select the region based on your location, then provide a local delivery address in that location upon checkout.
If we are unable to deliver your package, according to your chosen delivery option, it will automatically be returned to & Other Stories.