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What delivery options do I have?

We offer you delivery to you home address, Standard Home Delivery.​

Standard Home Delivery:​
CHF 5/Free for orders over CHF 150

We will deliver your purchase within 3-4 working days after receiving your order confirmation. Standard delivery is free for orders over CHF 150. During high season and Sale, delivery might take a little longer.​

Delivery to an alternative address:​
Select Standard Home Delivery as delivery option in the checkout, untick your home address as delivery address and select or enter an alternative address.​

How can I track my parcel?

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.​

You will also be able to track your order under ‘Orders’ when you log in at My Account.​

Where does & Other Stories deliver?

Items ordered in Switzerland can only be delivered to persons 18 years or older, with an address in Switzerland.​

Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here.

Online shopping outside the region of residence

If you would like to order from & Other Stories while you are abroad, visit stories.com, and select the region based on your location, then provide a local delivery address in that location upon checkout.​

Undeliverable parcels

If we are unable to deliver your package, according to your chosen delivery option, it will automatically be returned to & Other Stories.